Last updated: October 17, 2026
1. Retainers
Retainers are non refundable because they reserve crew and studio time.
2. Productions
If a deliverable does not match the agreed brief, tell us within 7 days and we will revise it within your included rounds.
3. Rentals
Rental fees are refundable with 48 hours notice.
4. Prints
Damaged or defective prints are replaced free if reported within 7 days of delivery.
5. Final delivery
Once final files are delivered and approved, payments are not refundable.
Contact us
PhotoTVFilm Inc
1722 Staysail Drive
Valrico, FL 33594
Email: shoot@phototvfilm.site
Phone: (442) 203-3810